To visit customer sites to do new installations and upgrade existing customers. To provide pre and post sales technical support for PCT's range of solutions. To work as part of the Professional Services Team, providing on-site support and guidance to customers and in-house functions as required. role requirements: Excellent technical skills in more than one of the following areas; Citrix (CCEA) Access Suite (3.0 / 4.0 / 4.5) Citrix Access Gateway Microsoft (MCSE) Vista Desktop Active Directory 2003 Exchange 2003/2007 System Center (MOM / SMS / Softricity) ISA Server Office 2000 / 2003 / 2000 Other Microsoft Ideally Public sector experience.