The Change Manager - Change Analyst - Change Coordinator required for this FTSE 100 service provider based in Manchester. To manage all changes to IT Infrastructure components and ensuring that standardised methods and procedures are used in order to minimise the impact of change related problems upon IT service quality.

Essential Experience/Skills Working within an ITIL Change Management environment
Working within ITIL aligned processes

Desired Experience/Skills
Strong report writing skills
Good IT knowledge (broad rather than deep) of market leading infrastructure and software components/technology, and commonly used IT terminology.
Excellent communication skills
Proven decision maker

Personal Attributes
Make a positive contribution to the team and the business as a whole
Build rapport quickly with colleagues and customers, to contribute to a positive team experience.
Take personal pride in providing a quality service to customers (internal of external) to achieve targets.
Looks for ways to improve the quality of services, without increasing costs or reducing service levels.
Use appropriate questioning skills to understand the nature, risk and impact of a change.

If you are seeking an a new challenge then apply ASAP for immediate interviews.

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Capita Resourcing encourages applications from individuals from all backgrounds.