This FTSE 100 IT Leader have the most exciting and complex Projects in the UK! High profile and forging ahead with the very latest Technologies, they now have a position for an experienced SAP BW/BI Consultant who MUST have Scorecard development or support experience! You will be part of a programme implementing a CRM solution on SAP CRM (2007). The underlying SAP Infrastructure is based on SAP Netweaver 2004s, Enterprise Portal 7.0 and SAP BI 7.0. SAP PI will be use to manage interfaces between SAP and operational systems
Key duties and responsibilities:
Be responsible for the provision and quality of SAP application support within a SAP BI/BW environment, including problem resolution and the provision of advice and guidance.
Support analysts to achieve defined Service Level targets.
Involving in cross functional areas of CRM, HR, SEM and IP
Maintain and improve pro-active SAP BI monitoring capabilities.
Design and implement solutions in response to support issues.
To have a thorough understanding of the SAP solution and how its BI/BW configuration supports the business.
Good understanding of SAP problem solving approach and OSS usage.
To perform a Quality Assurance role in respect of configuration, development and documentation within and relating to BI/BW functionality (e.g. test scripts, training materials, and configuration documentation) against relevant predefined standards and processes.
Maintain detailed task lists and activity schedules for BI/BW and monitor their delivery.
To proactively monitor and report on system performance, resolving issues as required.
To participate in further development and enhancement of SAP in the functional area of BI/BW, CRM, HR and SEM Scorecards as required.
Analyse and capture business requirements
Effectively document business requirements
Analyse requirements inline with BI strategy and existing solutions
Identify and document system functionality gaps
Configure solutions as appropriate to specified standards
Provide effective support through daily operational tasks and incident management
Work effectively in mixed Client and Consultancy teams
ESSENTIAL EXPERIENCE
SAP BW/BI experience gained in a large, complex client site
Some experience DEVELOPING OR SUPPORTING SCORECARD SOLUTIONS
Experience of Data Management techniques
Good knowledge of SAP ECC6 and functional modules
Experience of BI (Bex Analyser, Extraction and modelling), IP, CRM, HR, SEM and WAD.(SAP ECC Logistics modules)
Analyse and capture business requirements
Effectively document business requirements
Analyse requirements inline with BI strategy and existing solutions






Capita Resourcing encourages applications from individuals from all backgrounds.