Senior Technical Analyst. The client aims to be a leader and authority in the technology requirements for the financial services sector . It is the centre of excellence for the provision and operational management of tools which support the business’ productivity and consulting requirements. Highly motivated People to support the future of the most important systems for the client need only apply. To fulfil this role, the Technical Analyst will: ·Manage some of the team’s support activities, producing management reports and other statistics as required. *Pro-actively identify problems and manage their resolution *Contribute to high levels of customer service by performing 2nd level support, isolating the cause of the problem/issue and resolving most issues independently. *Some out of hours support will be required ·Produce timely, concise system and support documentation following standard processes and templates. ·Function as part of a dynamic team, liaising with business and IT colleagues as required. Qualifications / Key Skills ·BSc in Computer Science or numerical subject preferred. ·Experience of any of the following preferred:Knowledge of the Microsoft platform, in particular PC and Server Operating Systems, MS SQL 2000/2005, the MS Office suite, and supporting and deploying applications using Citrix