1st Line Support, Helpdesk, Faringdon, 18k - 25k + benefits:
Our successful and growing specialist IT service provider is looking to recruit a 1st Line Support Technician to join their talented and highly technical team based near Swindon. This role will combine taking calls, building customer relationships and providing excellent customer service.
The ideal 1st Line Support Technician will be enthusiastic about IT. You will currently be in a 1st Line Support, Helpdesk or Customer Service role looking to make progress in an IT Career. You will be the first point of call for customers, providing telephone and remote support and escalating calls where required to 2nd/3rd line. Office based, you will be working directly alongside a very enthusiastic and engaged team.
The successful candidate must have experience in some of the following:
Helpdesk experience Call handling Call forwarding Remote Support Install and Deploy software Administer Microsoft Active Directory and Microsoft Exchange, changing passwords, creating and managing user accounts, mailboxes, and groups. Providing remote and telephone IT Support Our client is offering a fantastic working environment, career development and progression opportunities.
For more information about this 1st Line Support role, please contact Lee at MARS recruitment on (phone number removed).
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles)
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
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