IT Service Desk Team Leader Fixed Term (Until December 2019) 33,000 - 35,000
We're looking for an exceptional Team Leader to head up our service desk function and build a talented and dedicated team to service the technology needs of our internal customer base.
You are a talented and creative technologist with significant team leadership experience and the ability to build technology teams that share your passion for technology improvement and customer service. You build strong working relationships with customers and stakeholders, and forge excellent working partnerships with your peers in Technology. You are highly process oriented and a strong advocate of the ITIL framework. You set high standards and expect no less from your team and your peers.
You will work closely with the IT Service Manager and IT Service Improvement Manager in establishing a sustainable Continuous Service Improvement model. You are a highly process-focussed individual with an in-depth knowledge of desktop and mobile technology and a desire to work as part of an organisation that strives to help others.
We are a very sociable team and forward thinking team and we would like you to be also. You'll maintain positive focus and help inspire the people you work alongside to make a difference.
If this sounds like you - then we would love to hear from you!
Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.
We aim to encourage a culture where people can be themselves and be valued for their strengths so we seek to attract and employ the best people from the widest talent pool, reflecting the diverse nature of our society.
We will support you throughout the recruitment process with any reasonable adjustments required in accordance with the Equality Act. Please contact the Recruitment Team if you require support.
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
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