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Technical Support Engineer Jobs Camberley
 
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Title

Technical Support Engineer

Location: Camberley, Surrey UK
Salary/Rate:
Benefits: 00
Type: any
Key Experience
Key Skill 1: Support, engineer, Technical
Key Skill 2: Technical support, support engineer, java
Key Skill 3: IT, Service, Development
Key Skill 4: Software, Management, line
Other experience: Analysis, Service Desk, desk, 3rd Line, Customer, Customer Service, Hardware, software development, 3rd Line Support, 2nd, Solutions, Process, Projects, first, http, Contract, Technology, SC, Portfolio, Incident, Information, Service Management, SC clearance, 3rd, environment, troubleshooting, INCIDENT MANAGEMENT, Java, managing, IS, experience
Description

Technical Support
Camberley Based Role
35,000 DoE
Temporary Contract - 12 Months

The main purpose of this role will be to provide technical support to internal and external customers, including software development, and the analysis, diagnosis, and resolution of issues associated with company-specific Document Reader solutions.

Responsibilities:

  • Logging and responding to issues, proactively managing the resolution process
  • Troubleshooting software or hardware issues related to internal company Document Reader portfolio
  • Take ownership of tasks, escalating unresolved calls, chasing the status of issues, and actively seek feedback
  • Adhere to all service management principles in line with company policy

Ideal candidates will be pragmatic and flexible in their approach to projects, maintain excellent customer service in relation to 2nd and 3rd line support queries, have proven background in IT Service Desk environment with Incident Management experience, and be passionate about technology and working in a fast paced environment.

An in-depth understanding of programming languages including C#, C++, Java is essential

Please note this role will require SC Clearance so you must be cleared or capable of obtaining SC Status

Please apply with your CV in the first instance or contact Justine on for more information



Technical Support Engineer Jobs Camberley
Recruiter: Key Recruitment Ltd
Added: 06-12-2018
Source: Agency
Training Courses
Support, engineer, Technical & Technical support, support engineer, java training
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Technical Support Engineer Camberley
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