An Infrastructure Engineer with a strong background in tools and monitoring technology is required to join an End User Computing team working across a global high technology company.
Role: Infrastructure Engineer
As Infrastructure Engineer you will be responsible for:
+ Managing a queue of requests from TIO and Development teams + Working to SLA and OLA measures to ensure the best possible response to stakeholder requests + Creation of AWS (Cloud) accounts, in line with agreed standards
+ Provisioning access to standard enterprise systems and tools + Working closely with Tool Vendors to effectively manage licensing, and costs + Management of Cloud Health + Development and deployment of reporting + Working closely with the Tools Provisioning manager and team to deploy, maintain and update Enterprise tools and access in a consistent and standard manner + Providing assistance to new stakeholders integrating the standard tools
As Infrastructure Engineer you will have experience of:
+ Degree qualified or equivalent in Computer Science or other relevant technical discipline + Broad experience in a technical support, ideally hosting in the Cloud, and on premise + Strong analytical skills and able to collate and interpret data from various sources + Good Fault diagnostic skills with the ability to assess and prioritize faults and respond or escalate accordingly + In-depth understanding of Infrastructure, ideally Amazon Web Services, and/or at least one of the following - Linux, Solaris, Wintel, and Storage & backup technologies + Good knowledge of monitoring tools and technologies + Practical Experience with Cloud technologies + Good knowledge of license management
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