it jobs online
IT Support Anaylst Jobs Borehamwood
IT Jobs Online
 Keywords  search help
title and keywords
title only
 Postcode radius within
Select country
Select region
Select county (CTRL for multiple)
 Jobs added within

IT Support Anaylst

Location: Borehamwood, Hertfordshire UK
Salary/Rate: £22,000 - £25,000 per annum
Benefits: 22000 - 25000/annum Excellent benefits
Type: permanent
Key Experience
Key Skill 1: Support, IT, IT Support
Key Skill 2: Windows, manager, Network
Key Skill 3: analyst, Service, Server
Key Skill 4: networking, Software, Microsoft
Other experience: Data, line, Business, Service Desk, systems, Desktop, desk, Office, 2nd Line, retail, Applications, Application, Online, Hardware, 2nd, Training, SOLID, Team, Process, system, Services, leader, first, 2nd line support, http, Research, Communications, client, Permanent, Information, servers, Telephone, Website, Problem, Telecoms, help, IT Manager, Help Desk, Audit, support analyst, IP, Communication, Progress, Organisation, printers, Outlook, Cabling, Core, privacy, Maintenance, Microsoft Products, Anti-Virus, Multiple, General, market, managing, Email, IS, Processes, smart, experience
My client who are market leader within the retail industry are looking for an experienced IT/ Desk top Support Analyst to join their growing team.

This is a permanent full-time position- working Monday- Friday 9:00-5:30pm. On some occasions there may be the requirement to visit a store outside these hours, so some flexibility is required

Salary offered is between 22,000-25,000 depending on experience.

Day to day duties will include:

* To provide a help desk facility for urgent and on-going problems and to provide systems advice and support to 75+ users spread across multiple sites.
* The post holder's initial major task is to understand how systems work, to reach a level of competence to be able to support those systems as an individual.
* To undertake daily IT tasks and provide multiple levels of support, primarily first line & 2nd line support: First point of contact i.e. logging calls, escalating, maintaining and organising the service desk system. Managing communications and keeping users informed of progress.
* Providing computing support to the company. This includes giving advice on Microsoft Office Suites, local software installations, printers, as well as general computing support across the whole of the organisation. Answering queries from all levels of staff on the telephone or by email; these queries range from simple questions to more complex requests that need research and investigation, as well as urgent requests that need immediate attention.
* To audit IT equipment/software and keep our register of computer equipment up to date.
* Setting up new computers, or upgrading the operating system on existing computers, installing standard Microsoft products, anti-virus, online backups other programmes.
* Some networking and cabling of computers and printers, allocating free IP addresses.
* Fault finding computer hardware and operating system faults; this can involve dealing with the problem at the person's desk, over the network or by having the machine in the office. If the problem is diagnosed as broken hardware then liaising with the maintenance company to get it repaired.
* Ensure continuous service of servers, outlook & shared folders and files
* Liaise with external IT support services i.e. third party support for core applications & serviced offices, telecoms providers.
* Carry out & document backups
* Work with the IT Manager in purchasing IT hardware and software for the company.
* Continually work with the IT Manager to improve business working processes, looking for SMART ways to reduce both overall costs and efficiencies within the role.

To be consider for this position you must have:

* Minimum 2 years experience desk top support
* Excellent communication skills and telephone manner
* Educated to a Comptia A+, Comptia N+ or equivalent level
* Solid Windows Desktop & Server knowledge, training & experience
* Worked with Service Desk & remote support tools

Please apply online now.

**Please note if you have not been contacted in 7 working days of your application, then please assume you have not been successful**

Best of luck

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i m s r e c r u i t . c o m

IT Support Anaylst Jobs Borehamwood
Recruiter: Anonymous
Added: 13-06-2018
Source: Agency
IT Training Courses
Support, IT, IT Support & Windows, manager, Network training
sponsor this section
IT Support Anaylst Jobs Borehamwood  There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
Apply above for IT Support Anaylst jobs in Borehamwood.
IT Support Anaylst Borehamwood
add cv Add CV/Register for IT Jobs by email
  © 2006-2018 IT Jobs Online