it jobs online
1st Line Support - 18-20K ? Macclesfield Jobs Macclesfield
IT Jobs Online
 Keywords  search help
title and keywords
title only
 Postcode radius within
Select country
Select region
Select county (CTRL for multiple)
 Jobs added within

1st Line Support - 18-20K ? Macclesfield

Location: Macclesfield, Cheshire UK
Salary/Rate: £18,000 - £20,000 per annum
Benefits: 18000 - 20000/annum Benefits
Type: permanent
Key Experience
Key Skill 1: Support, line, 1st
Key Skill 2: 1st line, 1st Line Support, Project Manager
Key Skill 3: IT, manager, Project
Key Skill 4: engineer, Service, CRM
Other experience: Software, Microsoft, Data, Business, systems, Office, Salesforce, Planning, Customer, Customer Service, Training, Administration, Team, Quality, Services, http, Technology, Installation, Maths, English, Telephone, support engineer, environment, troubleshooting, Access, Communication, General, IS, growth, Data Protection Act
1st Line Support - Macclesfield, Cheshire. Due to expansion and growth in our business we are looking to recruit an Installation and 1st Line Support Engineer to join the team. This is a fantastic opportunity to work with growing IT Company in Macclesfield

The successful candidate will be dealing with software installations and troubleshooting issues relating to previous installations for a large number of customers across the United Kingdom and Republic Ireland.

You will need to:
? Deliver support in a timely and professional manor
? Work to Achieve Key Personal targets, benchmarks and call quality standards
? Work to Achieve Key Team targets, benchmarks and call quality standards
? Demonstrate the ability to work to deadlines
? Pass and annual data protection and computer misuse assessment
? Work as Part of a Team
? Troubleshooting problems by telephone and remote access
? Handle day-to-day support and validation activities maintaining company's customer base
? Provide assistance to the Project Manager
? Helping to improve company systems, procedures and knowledge

Working as part of a growing team you will be fully trained in all aspects of services and technology that the company provide to its clients.

? In-House Training
? Data Protection Act Awareness
? Computer Missus Act Awareness
? General Office Administration

Although no formal qualifications are needed for this role, the following is desirable:
? 4 GCSE's including English & Maths at grade C or above
? Literacy and numeracy skills at GCSE level
? A high level of IT knowledge and skills
? At least 1 year in a customer service environment or support environment.

Skills and Knowledge
? Excellent Telephone Skills
? Ability to Listen and Follow Instructions
? Planning and Organisational Skills
? Clear concise communication
? Professional Approach to Work
? Knowledge of CRM packages such as Salesforce is desirable but not essential
? Microsoft Office

1st Line Support Engineer - Macclesfield, Cheshire

1st Line Support - 18-20K ? Macclesfield Jobs Macclesfield
Recruiter: Anonymous
Added: 13-06-2018
Source: Agency
IT Training Courses
Support, line, 1st & 1st line, 1st Line Support, Project Manager training
sponsor this section
1st Line Support - 18-20K ? Macclesfield Jobs Macclesfield  There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
Apply above for 1st Line Support - 18-20K ? Macclesfield jobs in Macclesfield.
1st Line Support - 18-20K ? Macclesfield Macclesfield
add cv Add CV/Register for IT Jobs by email
  © 2006-2018 IT Jobs Online