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Microsoft Dynamics CRM Project Manager

Location: London, All
Salary/Rate: Negotiable
Benefits: --
Type: permanent
Key Experience
Key Skill 1: Project Manager, manager, Project
Key Skill 2: CRM, Microsoft, Dynamics
Key Skill 3: dynamics CRM, Microsoft Dynamics, Agile
Key Skill 4: infrastructure, IT, project management
Other experience: sales, Network, Test, Development, Prince 2, sharepoint, Management, Web, Change, Business, Analysis, Business Analysis, Technical, systems, delivery, Office, Waterfall, Financial Services, Implementation, Integration, Planning, Customer, Financial, government, erp, Risk, Training, Solutions, Bank, Stakeholder Management, Prince, Team, Quality, Projects, Services, office 365, http, requirements, Technology, Documentation, IT Infrastructure, Stakeholder, client, Consulting, manage, insight, energy, PM, Risk management, Programme, Problem, help, PMP, environment, troubleshooting, Life, Communication, powerpoint, PRE-SALES, Organisation, Change Management, Budget, Core, Biztalk, Pre, Offshore, IT infrastructure projects, CRM Projects, Supplier, managing, operation, Agile Methodologies, Microsoft project, IS, Partner, Processes, experience, PROJECT PLANNING


Innervate provides high quality consulting, development, project management, implementation, infrastructure and managed services across various leading technologies

We help companies outperform their competition by applying technology and talent with unique insight, and a powerful network of aligned strategic partners.

Innervate has received many awards from Microsoft including induction onto the European Industry Partner Programme for Financial Services and have been a long-standing Gold Partner for Dynamics.

One of 3 core vertical markets in Innervate, our Financial Services business includes many reference organisations such as Barclays, Citi, Metro Bank, Irish Life, Willis etc.

We're passionate professionals committed to transforming customer experience. And we're always on the lookout for like-minded people to join the team.

We know that the strength of our success is in our people, and we'd love to welcome you to our team


To manage delivery of customer projects on time, in budget and at an agreed level of quality. This will involve the planning, briefing and management of onshore and offshore resources. To communicate status of these projects to the client and Innervate on a regular basis and facilitate the mitigation of risks and issues which may arise.

The specific responsibilities will include:

  • The management of a client project using best practice Innervate delivery methodologies which may be tailored based on the client's requirements.

  • Project stakeholder management

  • Project planning including maintaining Microsoft project plans at least weekly

  • Facilitating the booking of project resources and briefing of the team

  • Resource management including ensuring quality delivery of packages of work

  • Updating weekly forecasts for services delivered and ensuring consultants are clear on their deliverables and time lines for both onshore and offshore resources

  • Facilitating meetings including a weekly PM Meeting and creating meeting minutes

  • Input into project methodology, collateral and processes

  • Proposal generation and estimation - Creation and review of estimates with appropriate communication to the pre-sales team

  • Statement of work creation

  • Scope control

  • Risk management and mitigation

  • Issue management and resolution facilitation

  • Project change request control and management in delivery

  • Managing project deliverables and timelines for approval by the customer


Required Skills

  • 3 years' experience in the role of Project Manager.

  • Delivered at least 3 Dynamics CRM projects.

  • Project Managed at least 10 IT related projects one of which is over 500,000 and one project over 5 months in duration in budget, on time and at a specified level of quality.

  • Proven ability to control project cost, quality and timeline effectively.

  • Experience of using at least 2 implementation methodologies and knowledge of how to use them effectively eg Waterfall, Microsoft SureStep, supplier, Agile etc.

  • A formal project qualification such as Prince 2, PMP, MAPM, Microsoft SureStep.

  • Presentation skills including PowerPoint which they will have to demonstrate at interview.

  • Proven communication skills including stakeholder management.

  • Strong writing and document presentation skills.

  • Proven planning skills.

  • Proven risk mitigation and issue resolution skills.

  • Change and Scope Control skills.

  • Communication planning skills.

  • Familiar with best test management practices.

Desired Skills

  • Experience of implementing more than 2 of the following: ERP, CRM, SharePoint, Integration, Web or IT Infrastructure projects.

  • Experienced in working in a supplier (Microsoft Gold Partner) environment.

  • Heavily experienced in a wide range of business areas eg Financial Services, Professional Services, Government, Not For Profit etc.

  • Project managed projects over 1 million in size and over 6 months in duration.

  • Project Managed implementation of Microsoft CRM, SharePoint, AX, BizTalk, Office 365 and other Microsoft solutions.

  • Experience of using Waterfall and Agile methodologies.

  • Focussed problem solver with the ability to implement pragmatic solutions in a business environment.

  • Results orientated, resilient under pressure and energetic.

  • Strategic thinker and an analytical mind.

  • Excellent track record of success in delivering business critical systems in dynamic environments.

  • Business Analysis skills.

  • Change Management skills.

  • Organisation structure and defining responsibility skills.

  • Experience of Managing third parties and offshore resources.

CULTURE/OPPORTUNITY: What are the values and norms' surrounding the job?

  • Team working, consultation and co-operation are on-going and important objectives.

  • Strong communication and client facing skills are required.

  • Results driven, high energy and resilience are important characteristics.

  • Opportunity to get involved in large complex projects on a global scale

  • Technical training provided with cutting edge solutions

  • Long term career prospects


  • Excellent communication, interpersonal, and collaboration skills

  • Team player

  • Problem solver

  • Demonstrates strong organizational skills

  • Demonstrates good analytical and technical skills

  • Demonstrates good written communication skills, including documentation and correspondence

  • Possesses strong troubleshooting skills

  • Demonstrates ability to be flexible and adaptable

  • Ability to work in a dynamic and fast paced environment

Microsoft Dynamics CRM Project Manager Jobs London
Recruiter: Innervate Technology Solutions
Added: 13-06-2018
Source: Agency
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