If you're looking for a career in IT, this is the place to be! A fantastic leading artist management company is looking for an enthusiastic and pro-active Helpdesk Systems Analyst with some previous experience and PC knowledge to join their lively Tech Team in their funky offices in central London.
You will have likely seen the same old IT jobs out there but this role and company is different. Where no two days are the same, with a brilliant company culture and lots of projects to get involved with, you'll be expected to develop great working relationships with end-users (aka your lovely colleagues) to provide a top-notch service.
Duties will include:
Providing 1st & 2nd line technical support for Windows system issues (OS and applications)
Providing meeting room, video conference and presentation support
Asset Management and equipment tracking
Troubleshooting connectivity problems for remote users
Installation and configuration of software in a controlled manner
iPhone and laptop support
Setting up new starters, account creation and user inductions
Additionally if there are projects you want to get involved in, great! The potential for learning in this job is limited only by the ambitions of the individual. Upcoming projects include Windows 10 roll out, Office 365 launch, knowledge management, MDM and image creation.
What they're looking for in you:
Degree educated (any degree, it doesn't have to be IT!)
Willingness to learn new skills
Great energy and get-up-and-go
Although this isn't essential, it would be hugely advantageous if in addition to some previous experience in a similar role, you have an industry qualification such as MCSE - Microsoft Certified Solutions Expert or ACHDS - Apple Certified Help Desk Specialist. If not, a willingness to learn about, and an interest in technology, IT and digital is a must.
It's important that you don't just have the relevant skills for this role but the right personality fit, so please help us by including a short, INFORMAL cover letter with your application explaining why you particularly like the sound of this role. We don't need an essay - just a few lines will be great so don't panic!
(Please note that due to the large number of applications we receive, we are only able to get back to successful candidates on the status of their application).
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.