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Title

IT Support Technician

Location: Goole, Yorkshire - East Riding UK
Salary/Rate:
Benefits: --
Type: any
Key Experience
Key Skill 1: Support, IT, IT Support
Key Skill 2: Technician, Windows, Network
Key Skill 3: active directory, helpdesk, Server
Key Skill 4: Test, Security, Software
Other experience: Windows server, systems, Desktop, Office, Reporting, agency, Applications, Customer, Hardware, networks, Reports, Recruitment, Team, system, http, Windows7, directory, Technology, Installation, Documentation, Accounts, client, manage, Sage, install, active, MS Office, Telephone, troubleshoot, Active Directory, Monitor, IT Helpdesk, Patching, IS
Description

IT Support Technician

Salary 18,000 - 22,000

Goole - DN14

Roles and responsibilities:

  • You will install & configure hardware, operating systems and applications.
  • You will maintain and monitor computer systems and networks.
  • You will troubleshoot network and system problems, diagnosing and solving hardware or software faults.
  • You will talk staff/clients through a series of actions, either over the telephone or face-to-face.
  • You will Replace faulty parts
  • You will provide support, including relevant reports and procedural documentation.
  • You will follow written instructions to repair a fault or set up a system.
  • You will be supporting the roll out of new applications.
  • You will respond within agreed time limits to call-outs.
  • You will set up new users accounts, profiles and deal with password issues.
  • You will prioritise and manage many open cases at one time.
  • You will test and evaluate new technology.

Skills:

  • You will have the ability to think logically
  • You will have a good memory of how software and operating systems work
  • You will have the ability to work well in a team
  • You will have a strong customer focus
  • You will have excellent listening and questions skills, combined with the ability to interact confidently with clients.
  • You will have excellent attention to detail
  • You will have the ability to prioritise your workload.

Knowledge/understanding of the following:

Essential:

  • Active Directory
  • Windows Server
  • Windows7/10
  • MS Office
  • Antivirus systems
  • IT helpdesk software
  • Basic understanding of IT concepts - desktop hardware repair, software installation and security patching

Desirable:

  • Sage 200
  • Crystal Reporting

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.



IT Support Technician Jobs Goole
Circle Recruitment jobs
Recruiter: Circle Recruitment
Added: 13-06-2018
Source: Agency
Training Courses
Support, IT, IT Support & Technician, Windows, Network training
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