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Senior Business Analyst - CRM - MSDynamics - Sales Jobs London
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Senior Business Analyst - CRM - MSDynamics - Sales

Location: London, All
Benefits: --
Type: any
Key Experience
Key Skill 1: Business Analyst, analyst, CRM
Key Skill 2: Business, Salesforce, Senior
Key Skill 3: Senior Business Analyst, Support, Agile
Key Skill 4: Development, Management, Change
Other experience: Data, Analysis, Excel, Technical, systems, london, delivery, Reporting, agency, Applications, analytics, visio, Team, Quality, Rest, http, requirements, Technology, Interface, Programme, Leadership, Organisation, transport, Multiple, excel,, bespoke, IS, Processes

Senior Business Analyst required for an international non-governmental organisation that promotes children's rights, provides relief and helps support children in developing countries.

The successful Senior Business Analyst will be required to work on the CRM Change Programme Delivery team and will be required to interface between business units and technology teams to produce consistently high quality requirement analysis. The Senior Business Analyst will investigate,review,analyseanddocumenttheCRMcurrentlandscapemodelwithin theorganization and will assistinthedevelopmentofthefuture CRMlandscapemodel

Role responsibilities;

** Toinvestigate,review,analyseanddocumenttheCRMcurrentlandscapemodelwithin theorganisation capturing;key touch pointsl functions,processes,data flows, reportingI analytics and systems (As-Is analysis)

** Evaluate currentissueswithinthe modeland carry out an impact assessment(quantifiableand non­quantifiable)

** To identify I define requirementsfor improvingoperational processes and systems,reducing costs, enhancingsustainability,andrealisingbusinessbenefits

** Assistinthedevelopmentofthefuture CRMlandscapemodel(To-Be analysis)

** ToassistintheproductionofabusinesscasefortheCRMprojectinitiativewhichincludesacostbenefit analysis,

** To create business requirements specifications and acceptance criteria for the acquisition and implementationofthenewCRMtechnologyplatform

** Carryout an RFIprocess toassessoff-the-shelfpackages, bespoke applications, or modificationsto existingsoftware

** Toactasanagent ofchangeinpartnershipwiththebusiness

** To demonstratecommitmenttoour clientsvision,mission,values,andapproach

** Tocarry outtheresponsibilities oftherole inaway whichreflects our clients commitmentto safeguarding children inaccordancewiththeChildSafeguarding Policy.

Technical Skills Required;

** ISandbusinessexperienceandcommercialawareness

** Experienceofstructuredbusiness analysismethodologiesandtools such asRational,ArisDesigner or Visio

** Excellentpresentationandcommunicationskillsusingtools suchasPowerPoint,Excel,andWord

** Someexperience ofProject Management,Agile,andpreferablyITIL

Personal Skills;

** Isapassionate BusinessAnalyst with leadership skillsandtheability to workwith minimum supervision

** Demonstratesadesiretoform strong relationshipswith thebusiness

** Possessesexcellentcommunicationskills,bothwritten andverbal

** Demonstratestheflexibilitytoapply different techniquesandmethods dependingontheproject

** Iscapableofmanaging multiple conflicting prioritiesandisabletoworkunderpressure

** Hasproven,demonstrableexperienceofwaterfallandagiledevelopmentapproaches

** Iscapableofworkingequally efficiently eitherinateamoralone

** Demonstratesdesiretocontinuouslyimprovethroughself-development andtraining


Right in the vibrant heart of central London, with fantastic restaurants, shops and amazing transport links to the rest of London.

Please note your CV will not be submitted for this or any other role without your prior approval.

SQ Computer Personnel Limited acts as both an Employment Agency and Employment Business.

Senior Business Analyst - CRM - MSDynamics - Sales Jobs London
Recruiter: SQ Computer Personnel
Added: 13-06-2018
Source: Agency
Training Courses
Business Analyst, analyst, CRM & Business, Salesforce, Senior training
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