IT Support Officer, based MSSC HQ, London, SE1 7JW
Salary: £26,000 per annum
We are currently seeking to appoint an IT Support and Officer based at our HQ office, located in London. This is an initial six month contract with the possibility of conversion into a full time role. In this role you will be providing End User support to the whole organisation, spread over multi sites in the UK. This will be mostly in person at HQ, where you are based and over the phone for the multi sites, with occasional requirement to travel to remote offices within the UK when necessary. As part of this role you will also have the opportunity to participate in project work and be exposed to a wider perspective of IT in a small but progressive organisation.
Key duties include:
Logging and tracking user problems for users
Working with users to resolve problems by phone, email or remote login
Administering the Help Desk and Software delivery systems
Ordering and installing IT equipment, especially PCs, and including Image, Patch and Application delivery
Recording and managing software licenses
Application support and End User training, which includes the following packages -
A Customer Relationship management suite
Web site administration and support, including content management (but not content creation)
Microsoft Windows and Office.
Support and administration of the card entry and security systems, telephone landlines, mobile phones and photocopiers.
Key skills required:
A background of Help Desk and application support.
A good working knowledge of Microsoft Windows10, Windows Server 2012 & 2016 including Active Directory, Microsoft Exchange and Office365.
A positive “can do” approach to work
Adaptable and ability to work in a ever changing environment
Good communication skills, coupled with patience and understanding
Good understanding of a networked environment and, if possible, Citrix.
MSSC (Marine Society and Sea Cadets) is a friendly and focused place to work. As the parent charity for two dynamic, nautical and seafaring organisations we aim to be the leading maritime charity for youth development and lifelong learning. We are the governing body of the Sea Cadets, which gives 14,000 young people a great head start in life through nautical adventure based on the customs and traditions of the Royal Navy, and Marine Society which supports the personal and professional development of seafarers where ever they are in the world.
A full Job Description and Person Specification are available from our website at https://www.ms-sc.org/vacancies
Applications should consist of a completed application form, and the completed equal opportunities monitoring form, both available from the website. Please feel free to submit your CV in support of your application.
Please email applications to email@example.com. Alternatively, please print out and post your completed application form to Zivile Tervydyte, MSSC, 202 Lambeth Road, London SE1 7JW.
Closing date for applications: 23rd May 2018
Successful applicants will be required to undergo a disclosure and barring service check.
To Apply please follow the link to our vacancy page: https://www.ms-sc.org/vacancies
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
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