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Infrastructure Support Engineer (1st Line) Jobs Norfolk
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Infrastructure Support Engineer (1st Line)

Location: Norfolk, Norfolk UK
Salary/Rate: £15,000 - £18,000 per annum
Benefits: 15000 - 18000/annum Inclusive of 3k car allowance
Type: permanent
Key Experience
Key Skill 1: Support, infrastructure, engineer
Key Skill 2: line, 1st, 1st line
Key Skill 3: support engineer, IT, sales
Key Skill 4: Graduate, Service, Software
Other experience: Microsoft, Change, Cloud, Business, mobile, systems, Marketing, Office, safety, Configuration, 3rd Line, Consultancy, Customer, Training, Solutions, Recruitment, Team, system, Services, Rest, Travel, http, Build, commercial, operations, client, Technician, manage, 3rd, Education, Site, On-site, Improvement, Public, Change control, IT services, IS, growth, experience
Our client, a fast-growing IT solutions provider, who provide comprehensive IT services such as software, cloud, infrastructure solutions to their clients in the Commercial, Public, and education sector, is now seeking a 1st Line Technician to support 3 of their clients.

Apply now!

Duties and responsibilities

Providing on-site support to 3 of their clients.

Record fault logs, arrange return equipment, and escalate major issues internally

Receive and record support calls and ensure they are prioritised and logged on the ticket system

Keep up-to-date of the technological news, create and publish documentations and articles related to the updates and related knowledge. Regularly study relevant skills such as Microsoft qualifications

Support internal systems if required

Manage and maintain different sites' documentations such as change control and configuration

Provide consultancy service by request and identify business opportunities and room for improvement when appropriate

Provide high standard customer services

Build good relationships internally and externally

Aware of work safety when at clients' site or office

Personal Qualifications and experience

Reliable and hard working

Able to work independently as well as be a good team player

Excellent verbal and written skills

Always look for improvements and offer an outstanding service

Willing to learn, support and growth with the team

Occasional Travel and overnight stays is required.

DBS Clearance required

Salary and Benefits

Salary range: 15K

3,000 Car Allowance


Pension Scheme

25 Days Holiday

Mobile Phone

This is a fantastic chance for you to get your career progression. Apply now!

About GreatFind Recruitment

We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations.

We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy

Infrastructure Support Engineer (1st Line) Jobs Norfolk
Recruiter: CV-Library
Added: 16-04-2018
Source: Agency
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Support, infrastructure, engineer & line, 1st, 1st line training
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Infrastructure Support Engineer (1st Line) Norfolk
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