Great opportunity for a QA/ Business Analyst to join a leading supplier of IT solutions to the public sector. Working as part of the development team, you will carry out comprehensive quality assurance testing for all product developments, enhancements and fixes for the product set.
Job Title: Quality Assurance/Business Analyst
Location: Coleshill, Birmingham
Salary: 28,000 - 38,000
Working as the QA/Business Analyst your role will include, UAT, release and system testing. The purpose of the role is to ensure that the quality of the product set is maintained at the highest possible levels, increasing the satisfaction of our customers and reducing the number of subsequent logs raised through. Other duties include;
* Defining and delivering the Product requirements * The production and maintenance of user guides, manuals and supporting information based on the Servitor standard operating model (SSTOM). * Becoming one of two focal points for QA systems and processes. * Compilation and issue of release notes to support a positive customer experience, liaising with other HAM teams as required. * Providing knowledge transfer and training internally on new product enhancements, to ensure the Servitor team is familiar with latest functionality and releases. * Completing fault log investigations and providing assistance to service delivery and support teams around functionality of the applications within the product set. * Demonstrating the skills to interpret basic development code to help identify potential fixes or resolve support calls
The successful candidate will have previous experience working in a similar position and will have expert understanding of structured test methods and processes including Manual and Automated testing. You will have an understanding of the software development process along with a strong understanding of querying languages e.g. SQL and use of associated tools to validate data. You must be able to demonstrate commercial experience in software QA Testing.
A full UK Driving License, or equivalent is required for this position along with flexibility to travel to customer sites when needed
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