line, Business, Desktop, Office, 2nd Line, agency, Customer, Customer Service, Hardware, 2nd, Bank, Team, first, office 365, 2nd line support, http, Software Support, directory, desktop support, Permanent, active, PCS, environment, Communication, Active Directory, Word, Organisation, Core, Public, IS, user
2nd Line Support Analyst - Clapham, south-west London - up 25,000. A national organisation based near Clapham is looking for a desktop engineer to expand their team.
The successful hire will join the existing IT team of 11, substantially increasing the capacity of the support function. This role is the first point of contact for the organisation's user base of 300. Customer service and communication skills are incredibly important and time is afforded to comprehensively investigate root cause at the earliest stage.
To be technically suitable, you must have core desktop support skills. From setting up and configuring PCs, laptops and tablets, to hardware and software support and networking. It's a Windows environment with Office 365 and an undergoing an extensive Active Directory refresh.
Note that you will be required to work occasional Saturdays, Sundays and Public Holidays as part of an IT support team rota. Time will be given back in lieu.
Standard working hours are 9 to 5, across a 35 hour week. The benefits include 28 days annual leave, the bank holidays, a 10% contributory pension, gym membership, season ticket loan, cycle to work scheme and dental cover.
If you are looking to join a household name, who will certainly offer a positive long-term impact on your career then please send a Word copy of your CV, including reference ASH16298JA in your subject line.
The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
Apply above for IT Support Analyst - SW London - 25,000 jobs in London.