retail, Reporting, Reports, Administration, Team, http, IT Support, Telephone, Develop, Communication, Monitor, Video conferencing, Maintenance, Site, General, Video, in house, experience
Job Purpose: To monitor AV contracts, provide maintenance support for engineers and maintain Gold Stock Levels Reporting to: Co-Ordination Manager Hours: 8 hour shift with 1 hour lunch break - flexible working hours between 8am-17.30pm
Key Duties: ? General In House Maintenance IT Support ? Provide remote support for customers/ engineers and monitor and update spreadsheets. ? Answer to Remedy calls & monitor RMS, producing weekly reports. ? Retail Gold Stock - Maintenance RMA's (RMA forms & faulty equipment). ? Monitor Maintenance store room for stock. ? Stock reporting ? Arranging/testing/programming equipment before delivery to site or collection from engineers. ? Weekly service reports ? Archiving paper work - Installations, kit outs, call outs, consignment notes etc. ? Signing deliveries and ensuring the relevant member of staff receives the correct delivery. ? General Office Duties as required.
Experience/Qualifications/Skills ? Strong IT Skills/Technical knowledge to include Video Conferencing experience. ? Accurate administration skills ? Excellent organisational skills ? Able to work to deadlines. ? Experienced using Microsoft Excel ? Excellent interpersonal and communication skills. ? Must have a keen eye for detail. ? Willing to learn and develop. ? Polite, confident and professional telephone manner ? Able to work as part of a team, or if required, under your own initiative
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