Radbroke. Barclays Technology Campus. A truly digital business. Based in Knutsford, Cheshire, Radbroke is a vital strategic centre and one of the largest for information security in the UK. Here, 3500 of the best minds in the business conceive, design and develop the innovative technology solutions that protect our customers and lead the world in digital banking. It's where the best talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today's demands, answer tomorrow's questions and redefine the future of finance.
About Infrastructure Services
Infrastructure Services is a global team of approximately 4,300 colleagues based in EMEA, US, APAC and Africa. We are accountable for delivering and supporting resilient, secure infrastructure technology and services to customers, clients and colleagues.
Please visit our website here for more information.
Middleware - Managed File Transfer
The Managed file transfer Services team manages the secure electronic transfer of data from one computer to another both internally (within the Barclays network) and externally (to our customers or third parties).
Managed File Transfer offers a higher level of security and control than standard FTP, offering value add features such as reporting, real time visibility, auditability, automation of file transfer-related activities and processes, end-to-end security, and performance metrics/monitoring.
Overall purpose of role
To provide 3rd line and SME support to Barclays File Transfer environment, primarily supporting connect direct and sterling file gateway technologies as well as SFTP on in house developed solutions.
The role provides exposure to leading edge software technology and underlying platforms operating mission critical services to the group.
Represent Middleware by operating as Middleware Technician, providing key input into technical designs for a variety of projects.
This role will also provide SME and 3rd level support for Sterling Integrator and Connect Direct technologies as well as SFTP on in house developed solutions.
Responsible for the implementation of all changes to MFT components, from request for change or project initiation through to deployment and review, to supporting the continued availability, effectiveness and risk compliance of the infrastructure.
To proactively maintain or enhance computer systems/infrastructure components and services, maximising use of available resources to ensure that business objectives are met and deliverables achieved to agreed timescale, budget and quality.
Provide incident support where escalated from L1/2 teams.
To take responsibility for completing tasks, focusing on requirements and planning to meet client needs, which the job holder helps to identify, advise and recommend technical solutions based on experience and Industry knowledge
Provide leadership and coaching to junior members of staff so that they understand and are aligned to the goals and culture of Middleware, PaaS and O&T.
Is able to clearly communicate difficult messages to business stakeholders with confidence in the event of dealing with Project escalations.
In depth experience of working in a 2nd/3rd line IT support or project delivery environment (previous experience within Middleware, IBM or related technology)
Skilled in incident, problem and change management - ITIL accreditation advantageous
Strong analytical ability including root cause identification and pro-active service improvement
Change Management/Project build, test and implementation of Middleware File Transfer components
Ability to understand and influence high level technical design of Middleware component
Software maintenance and patching
Excellent verbal and written communication skills
Team worker/team player
Essential Skills/Basic Qualifications:
Connect Direct installation and configuration on Unix, Mainframe or Windows
Understanding of Secure+, TLS encryption and certificate management
Desirable skills/Preferred Qualifications:
SI/GIS clustering and perimeter servers (DMZ/network experience
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Risk and Control Objective
All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
To be considered for this role, click on the apply button now.
Barclays Values & Diversity
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
There is no need to provide bank account details or payment to any person or organisation when applying for vacancies. If these details are requested for any vacancy you see with us, please report it to us via our contact page.
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