Our London based client is a leading University looking to recruit a TechOps /DevOps Team Lead to join their growing team,
The role will be working closely with all members of the team and also with the following teams, Identity Management team, Database Administrators, Operating System team members, Digital Partners, Service Line Managers, Service Desk team, Networks group members, Web teams from various faculties, Faculty IT support teams, ICT Project Managers, College's communication team and the Management team.
* To provide direction and leadership to the TechOps / DevOps Team across all technologies. Our mission is to exceed customer expectations each and every time. * The TechOps/DevOps Team Lead is a subject matter and technical expert (Hands On) on server technologies, Cloud Technologies, Web technologies and other key technologies such as networking, virtualization and Databases (Not limited too). Systems including Windows, Linux and Unix systems. * You will be responsible for overseeing the proactive day-to-day technical activities related to maintaining, monitoring and developing reliable, effective and resilient Infrastructure and Cloud systems (Hybrid), along with managing and maintaining applications. * The post holder will also be responsible for the development and maintenance of processes and procedures and follow other central ICT guidelines. * You will play a key role in the implementation of major projects at Imperial. * The team lead will also be responsible for the resource scheduling, the assignment of work activities within the team, as well as ensuring that all project related work is carried to schedule. * Working collaboratively with internal teams and customers to automate, orchestrate and streamline operational processes. * Troubleshoot and resolve complex requests, issues and problems to customer's expectation on either central ICT services systems or to customer-hosted systems. * Provide world class 24x7 support, must be able to work outside to core business hours to support upgrades and maintenance works to avoid business impact during core business hours. * Be part of the 24x7 on call escalation team. * The post holder is to work closely with the Technical Infrastructure Delivery Manager to ensure that the above are understood and planned. Also engaging with other key stakeholders within ICT. * Constantly managing customer and software projects, evaluating and improving our technical processes. * Continually updating documentation to keep them up to date and in a central location.
Technical Responsibilities: * 5+ years' experience as a TechOps / DevOps Team Lead with 2 or 3 years of design and implementation of infrastructure, applications and Cloud Solutions at enterprise level. * Experience with large Datacenters and migration, Cloud migration, integration and consolidation efforts. * Experience with build & design of monitoring software. * Provide advice and guidance to users of ICT Cloud Services and technologies around their use and application. * Provide Technical 3rd Line support for Windows, Linux and Unix systems. * Provide Technical 3rd Line support for VMware ESXi 6.x. * Knowledge and use of vRealize 7.x, and other components such as NSX etc. * Working knowledge of SQL, MySQL and Oracle. * 3rd Line support for Active Directory Services, ADFS, DirSync and other foundations services. * Mac OS support. * Provide Technical and Architectural support for Cloud Services, such as Azure, AWS, etc. * Good knowledge in network infrastructure design and administration. * Provide Technical 3rd Line support for web infrastructure and technologies. * Proficiency in scripting, such as PowerShell, BASH and others. * Must have in depth knowledge of SCCM 2012 and 2016 to manage and develop the environment and migration of SCCM 2012
Desirable Technical Competencies * Some knowledge of containerisation technologies. * Knowledge of commercial configuration management technologies, such as Puppet and Chef * VMware vRealize 7.x. * TechOps / DevOps best practise and have working in a TechOps / DevOps environment. * Microsoft Hyper-V.
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