Basic qualifications: ? Proven oral and written communication skills, including: telephone, 1:1, group meetings, voicemail and e-mails. ? Working with defined processes using custom made IT applications (CERPS, Veeva, IMail, Eforms, Survey Monkey). ? Association of the British Pharmaceutical Industry (ABPI) Code of Practice awareness and understanding. ? Ability to identify issues and implement appropriate improvements. ? Experience of using Microsoft Office applications [Word, PowerPoint and Excel]. ? Excellent attention to detail. ? Ability to manage or escalate difficult conversations. ? Ability to work unsupervised with clearly defined processes. ? Evidence of flexible thinking and ability to adapt to a changing environment. ? Ability to work to tight deadlines with high levels of personal organisation. ? Experience of successfully working as part of a team.
Preferred qualifications: As above.
Details: GlaxoSmithKline (GSK) is one of the world's leading research-based pharmaceutical companies. Our powerful combination of skills and resources provide the platform for delivering strong growth and the platform for responding quickly to the rapidly changing global healthcare environment. We are a science-led global healthcare company that researches and develops a broad range of innovative products in three primary areas of Pharmaceuticals, Vaccines and Consumer Healthcare. We have a significant global presence with commercial operations in more than 150 markets, a network of 86 manufacturing sites in 36 countries and large R&D centres in the UK, USA, Spain, Belgium and China.
We are currently recruiting an Operations Hub Data Analyst to be based in Stockley Park, London, UK.
The successful candidate will be involved with a diverse range of activities including:
? Build and maintain knowledge of the Operations Hub team's systems and processes to be able to fulfil standard tasks and provide support at peak demand across the Hub. ? Responsible for ensuring payments, vendor set ups, due diligence and consent requests are managed in a timely efficient manner. ? Cross functional working across UK Pharma, Ireland and other GSK directorates to align with global ways of working and ABPI code requirements. ? Responsible for answering internal and external queries (via phone and email) and for bringing the query to satisfactory resolution. ? Responsible for Raising purchase orders / goods receipts / manual payments via the internal Finance system (SAP/CERPS). ? Responsible for preparation of required reports and uploading to the relevant GSK UK Pharma Intranet sites. ? Responsible for driving governance and adherence to processes whilst ensuring accurate back-end monitoring to meet internal audit requirements for Healthcare Professionals and Organisations. ? Assist Payments and Transparency Manager or Head of Operations with other ad hoc requests and special projects as required. ? Support continuous improvement strategy within the Operations Hub and broader Commercial Effectiveness Team.
Closing date for applications: Thursday 26th October 2017.
During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.
If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process.
When applying for this role, please use the 'cover letter' of the on-line application to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
Thank you for your interest in this opportunity.
Contact information: You may apply for this position online by selecting the Apply now button.
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