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Title

IT Applications Manager

Location: Lichfield, Staffordshire UK
Salary/Rate: £45,000 - £50,000 per annum
Benefits: --
Type: permanent
Key Experience
Key Skill 1: IT Management
Key Skill 2: ITIL
Key Skill 3: Application Support
Key Skill 4: Software Development
Other experience:
Description
IT Applications Manager

IT Applications Manager / Support / Development / Testing / ITIL / Lichfield / Staffordshire

My market leading and award winning client based in Lichfield, Staffordshire is looking for an IT Applications Manager to join their growing IT team in their head office. The IT Applications Manager will manage the controlled development, testing and deployment of fixes, updates and releases into the live business as usual estate.

The IT Applications Manager will be responsible for managing a small team of six IT specialists so previous management experienced is required for this role.

Key responsibilities:
• Maintain and manage a schedule of regular planned releases and fixes.
• Establish a documented control process which delivers software updates, problem fixes and software developments which improve the 'business as usual' programme.
• Present the best possible IT operational solutions to resolve Business issues.
• Implement change effectively and consistently across the IT landscapes.
• Ensure solutions are rigorously tested prior to deployment, incorporating technical, user acceptance and release testing
• Ensure a set of SLAs are developed to measure the success of release, change and problem management.
• Ensure all releases and changes are appropriately communicated and stakeholder approved prior to release into the live estate.
• Liaising with the relevant parties (both internal & external) to efficiently progress the delivery of solutions to business problems.
• Ensure that customers are satisfied with the quality of work prior to a release, change or problem being closed.
• Continuously evaluate procedures to ensure applications management proposition is benchmarked against ITIL best practice.
• Establish and deliver a standardised set of technical software builds and ensure they are deployed consistently
• Contribute to the delivery of the IT strategy

Key skills and experience required:
• Team leadership track record within an IT or Application Support environment.
• Good knowledge of IT support and development concepts, including development lifecycle.
• Ability to effectively prioritise work.
• Ability to promote continuous improvement agenda and step back from day-to-day issue management.
• Knowledge of ITIL release, change and problem management.

This is a great opportunity to join an established yet growing organisation during an exciting period of change. The salary on offer for this position is 45,000 - 50,000 depending on experience plus an excellent benefits package. Please note this is a 12 month fixed term contract initially.

IT Applications Manager / Support / Development / Testing / ITIL / Lichfield / Staffordshire

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.



IT Applications Manager Jobs Lichfield
Spring Technology* jobs
Recruiter: Spring Technology*
Added: 12-10-2017
Source: Agency
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