Requisition ID: 156734 Work Area: Customer Service and Support Expected Travel: 0 - 60% Career Status: Professional Employment Type: Regular Full Time
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About Us Do you want to work for the leader in Cloud Procurement solutions? Join SAP Ariba, the Cloud Procurement solutions suite of SAP, and contribute to our journey to change the way companies do business together. We are changing the nature of business by transforming business connections into smart cloud-based collaboration. We do this by delivering an unsurpassed experience to our customers, buyer and sellers, and we are looking for a team member to help take customer experience on the Ariba solutions to the next level. We can offer a very dynamic work environment that is on a growing path and where we are able to offer career opportunities that leverage the individual talents of our people. Our philosophy is that our organization is successful when our people are happy and feel empowered.
Job Overview As a member of the SAP Ariba Consulting organization, you are involved in transforming businesses through the implementation and use of the leading cloud procurement solutions of SAP Ariba.
Business Process Consulting As the lead consultant on a project, you guide customers through the lifecycle of an SAP Ariba implementation. You support the blueprinting process, gather customer requirements and lead the design workshops leveraging best practices. You may also assist in the development of processes and procedures, which will leverage SAP Ariba solutions in the customer organization. You lead the final configuration of the solution and provide the customer with guidance on user acceptance testing and support in resolving issues/defects. You have expert knowledge on SAP Ariba solutions and best practices. You leverage this knowledge to ensure that a high quality solution will be deployed that will bring value to the customer business, will be easy to use and easy to maintain. You know that you can only achieve this if you collaborate closely with the customer team and build constructive and positive relationships with all key stakeholders. During the deployment, you provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget.
Project Stream Responsibility Depending on prior experience, you can take on more responsibility on projects. This could include leading a stream, multiple streams or a complete project. As a stream lead or project manager, you are responsible for achieving sound, high quality deliverables on time and within budget. You can manage the client relationship and influence opinions and decisions. You strive to meet quality standards to achieve high customer satisfaction. Internally you provide timely project communication and facilitate regular status meetings. You deliver project cost and revenue forecasts.
Who are you? You enjoy working in a challenging environment where you are encouraged to take initiative. You demonstrate high energy and motivation. You have an internal drive to deliver high quality outcomes. You are comfortable working in an international environment where you have to collaborate with people remotely. You have strong analytical and problem solving capabilities. You have strong interpersonal skills; you have experience in consulting and invoke trust when advising others. You have an affinity with IT and ideally experience deploying IT solutions or acting as a super user for IT solutions. You understand the work of IT consultants and you understand the challenges and complexities that come with digitalizing business processes. You are passionate but you maintain a rational and objective demeanor when faced with stressful or emotional situations. You express yourself clearly, using language with precision. You show an openness to people and a willingness to hear what others have to say. You have the ability to perceive and understand the feelings and attitudes of others, the ability to place oneself "in the shoes" of another and to view a situation from their perspective. You understand that initially you will have to absorb a great deal of new information, gain initial experience. However, once you will have overcome that hurdle you will enjoy feeling empowered to leverage your own experience and make a difference. Most importantly, you are not perfect and maybe you do not master all these expectations but you believe in their value and want to work hard to master them.
MINIMUM QUALIFICATIONS - Bachelor's degree in business / computer sciences or equivalent degree - A minimum of five (5) years of experience in IT- or procurement-consulting - Knowledge of procurement operations and/or e-procurement tools - Ability to travel freely in Europe 60%. - Perfectly fluent English, spoken and written.
QUALIFICATIONS THAT ARE A PLUS - Master's degree in business - Work experience using project management methods (e.g. PMI) - Experience with SAP Ariba solutions - Experience with SAP solutions (e.g. SAP SRM, ECC/MM, MDG-S, other) - Proven people management experience - Fluent in German, French or Italian
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