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Technical Support Engineer / 1st Line Support / He Jobs Derby
 
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Title

Technical Support Engineer / 1st Line Support / He

Location: Derby, Derby All
Salary/Rate: Negotiable
Benefits: --
Type: permanent
Key Experience
Key Skill 1: Support, engineer, line
Key Skill 2: 1st, Technical, 1st line
Key Skill 3: 1st Line Support, Technical support, support engineer
Key Skill 4: SQL, infrastructure, helpdesk
Other experience: Service, networking, Software, Service Desk, systems, desk, Applications, Customer, Hardware, Training, Team, system, SLA, first, http, client, Performance, Upgrade, First line support, derby, Helpdesk support, IS, SLA's, experience
Description
Technical Support Engineer / 1st Line Support / Helpdesk Engineer
Derby
Salary 25,000

Formed in 1964, our client manages more than 25,000 properties across the UK.

They are now looking for a Technical Support Engineer to join the First Line Support team and work in collaboration with the Infrastructure Team to resolve technical issues. You will work to set SLA's, as well as provide additional support and training for Service Desk engineers where required to enhance first time fix rate.

This position will also identify and deploy system enhancements, introduce service improvements and deploy new or upgrade hardware and software systems when required.

The successful candidate will have previous experience in a support role, particularly with networking, SQL and implementing performance improving applications. Experience of a number of hardware and software applications is also essential, as is a relevant qualification in helpdesk support. They are looking for an excellent communicator, who is customer focussed and has an analytical approach to work.

Technical Support Engineer / 1st Line Support / He Jobs Derby
Recruiter: Networx Recruitment
Added: 13-09-2017
Source: Agency
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Support, engineer, line & 1st, Technical, 1st line training
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Technical Support Engineer / 1st Line Support / He Derby
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