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The Best Connection Group Limited is looking to appoint an IT Support Technician to join our existing team based in Bromsgrove but with national travel to our other locations as and when required. The role reports to the IT Manager.
The key function of this position is to provide a range of support for The Best Connection Group IT and Telephone systems both on and off site.
The position will include involvement at all levels of IT including:
Answering email and telephone queries and providing support service to end users supporting:
Desktop (Windows 7), Applications (Office 2016, 2010, Google Apps, VPN, Internal Applications) Server Environments (W2008, W2012), VMWare Telephone Systems - Mitel and Samsung Maintenance and upgrade of existing hardware Preparing, imaging and installing of new hardware Various IT/Telecoms related tasks at branch offices Responsibility and development of IT projects and services. For example, may include taking a lead with the installation and maintenance of our IT Networking. The Person:
Prior experience in an IT Technical role such as IT Technician, IT Support, Helpdesk Support or similar CISCO CCNA qualification Understanding of networking - DHCP, DNS, Subnets or similar Strong personal communication skills over the phone and face to face Problem solving skills Attention to detail and accuracy Full UK Driving license Flexibility to travel and occasional overnight stays Desirable Criteria:
CISCO CCNP qualification Experience in 2nd line it support Technical experience with Office 2016, Google Apps,VMWARE, Websense Experience of managing Cisco or HP network devices Work with minimum supervision The Company:
The Best Connection, an Equal Opportunities Employer, was formed in 1991. The company has a network of over 84 branches throughout the UK from which it specialises in the supply of temporary labour to the industrial, HGV, warehouse and distribution sectors. With a peaked turnover of 319 million, we are one of the largest providers of Industrial and Driving staff in the UK
Annual salary of approximately 22,000 to 26,000 depending on experience and qualifications.
Company Car (Vauxhall Astra, Insignia or similar)
Company mobile phone
Initially you will be entitled to 28 days paid holiday per annum, rising to 33 days after 2 years employment inclusive of statutory holidays.
Hours of Work:
Your working week will consist of up to 37.5 hours Monday - Friday with 1 hour's lunch break each day.
Experienced applicants only, please follow the online instructions. Only successful applicants will be contacted
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