Our client, an organisation within the Not for Profit Sector, based in Central London is looking for 2 application support analysts on a Fixed-Term Contract (FTC) Basis
The role will provide support for various application services for the public and internally to assist the IT strategy in developing and modernising the organisation's Business Applications and improve its existing products.
The main focus for this role would be around the support of the organisations Registration application (Wiser). The based code for the application is Visual Basic 6.0 with Microsoft SQL Back End, and reporting services (SSRS).
Some of the key accountabilities include:
Technical subject matter expert that supports the organisation in the development and maintenance of business critical applications such as the registration application.
Work as escalation point for the service desk to resolve incidents and facilitate request fulfilment.
Taking part in the triage of the organisation's applications and platforms, including occasional support outside of office hours.
Provide 3rd line Application Support on complex internally and externally developed applications
Maintain and develop current application solutions to support Business Continuity and Disaster Recovery requirements.
Provide input to application/infrastructure scalability and maintain application and related system documentation
Qualifications, experience, skills, knowledge and abilities
ITIL V3 qualified
Experience with supporting multi-tier infrastructures
Experience of recording and solving application support issues from customers, prioritising requests, implementing and communicating timely solutions.
System administration and configuration management skills.
MS SQL Server (2005/2008/2012/2014)
Scripting (Visual Basic 6.0, MS Visual Studio)
Expertise in VB.NET, C# and ASP.NET
Experience of ITIL Compliant Call Management Systems ie Footprints
SSRS Reporting Services
Fixed term contract (18-24 months)
Salary between 55,000 and 60,000 per annum
Location: Central London
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